Ai News

Switching from Zendesk to Intercom

How to Integrate Zendesk with Intercom: 1-Min Guide These include ticketing, chatbots, and automation capabilities, to name just a few.Hereโ€™s a side-by-side comparison to help you identify the strengths and weaknesses of each platform. Zendesk offers its users consistently high ROI due to its comprehensive product features, firm support, and advanced customer support, automation, and […]

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Bot Names: What to Call Your Chatty Virtual Assistant Email and Internet Marketing Blog

Bot Names Explained: How to Create a Good Bot Name and Various Bot Name Ideas A global study commissioned by Amdocs found that 36% of consumers preferred a female chatbot over a male (14%). Sounding polite, caring and intelligent also ranked high as desired personality traits. Check out our post on how to find the

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How insurers can build the right approach for generative AI in insurance US

Gen AI insurance use cases: A comprehensive approach Ultimately, insurance companies still need human oversight on AI-generated text โ€“ whether thatโ€™s for policy quotes or customer service. When AI is integrated into the data collection mix, one often thinks of using this technology to create documentation and notes or interpret information based on past assessments

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